The Power of Acknowledgment *

Leadership and The Power of Acknowledgment: How to Engage, Motivate, and Inspire

VIRTUAL COURSE: Leadership and The Power of Acknowledgment (6 PDU)
July 26 and 28 - 1:00pm 4:00pm EST

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TRADITIONAL CLASSROOM: Leadership and The Power of Acknowledgment (6 PDU)
August 18, 2010 – 8:00am to 4:00pm EST  Location: New York City, New York

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About the Program

Effective leaders must find ways to enhance people’s level of engagement, commitment and support, especially in the difficult periods all organizations experience at one time or another. Engaged employees work with passion and feel connected and loyal to their organization. This yields higher productivity, sales, and results. Non-engagement in the workplace results in poor performance, limited productivity, and an erosion of the bottom line. People need consistent affirmation of their value and contribution to the organization in order to know that their efforts are appreciated. This can be accomplished through acknowledgment.

Leaders can tap into the power of personal commitment and dedication by acknowledging people in an authentic, heartfelt manner. Those leaders who model true acknowledgement behavior will inspire others to do the same and to want to dramatically increase their levels of contribution to the organization, making the power of acknowledgment transformational.

This program is highly interactive and includes a Leadership Acknowledgment Self-Assessment Survey™, case studies, role playing, action take-aways, the Knock Your Socks Off Exercise for Leaders, and create a vision statement for their organization. Participants will receive The Power of Acknowledgment by Judith W. Umlas and a workbook.

Who Should Attend
The ideal participants for this program include:

• Senior and middle level managers who want to improve their leadership skills by using acknowledgment to enhance their interpersonal and communication capabilities
• Junior managers who are being prepared for higher levels of leadership
• Those with hands-on supervisory or managerial experience and responsibility
• Employees who have a current or impending role as an organizational change agent

Performance Focus

• Linking effective leadership and employee engagement
• Strengthening interpersonal relationships
• Motivating teams and corporate stakeholders
• Developing personal leadership capabilities
• Assessing personal acknowledgment skills

What You Will Learn
This workshop is designed to assist the participant in accomplishing these objectives:

• Understanding the need for acknowledgment to create a culture of appreciation in the workplace
• Understanding the benefits of acknowledgment in the workplace
• Overcoming the barriers to using acknowledgment
• Demonstrating the language and subtleties of authentic and heartfelt acknowledgement behavior
• Describing the principles of acknowledgment in the context of your personal leadership style
• Describing how to coach teams, managers, and other corporate stakeholders in using the power of acknowledgment to produce breakthrough results

Course Overview

Getting Started

• Introductions
• Course goals and objectives
• The Leadership Acknowledgment Self-Assessment Survey™

The Workforce Engagement Challenge

• Employees who are engaged, not engaged and actively disengaged
• The costs of non-engagement
• Meeting the workforce engagement challenge

Acknowledgment, Engagement and Leadership

• Acknowledgment and its benefits
• Recognition versus acknowledgment
• “Challenging people”  case study
• Blanchard and Covey: how acknowledgment fits into these leadership models
• Leadership and acknowledgment

Employing the Power of Acknowledgment

• The 5 C’s - Consciousness, Courage, Choice, Communication, Commitment
• Overcoming barriers to acknowledgment
• The seven principles of acknowledgment
• The acknowledgment process

Applying the Power of Acknowledgment In Your Personal Leadership Style

• Case study
• Creating your Power of Acknowledgment Personal Leadership Action Plan™ 
• Creating a Vision Statement for your organization that incorporates acknowledgment into your corporate culture

Summary

• What was learned and how this can be implemented into our work environments